All Systems Operational
Core Operational
API ? Operational
Dashboard Operational
Analytics and Search ? Operational
Webhooks Operational
Background Processing ? Operational
Infrastructure Providers Operational
Azure ? Operational
Heroku Operational
Cloudflare Cloudflare Authoritative DNS Operational
AWS s3-us-west-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-sa-east-1 Operational
Messaging Operational
Email ? Operational
Twilio SMS Long Code, North America Operational
Twilio SMS, Middle East & Africa Operational
Twilio SMS, Latin America Operational
Twilio SMS, Europe Operational
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio SMS Short Code, North America Operational
WhatsApp ? Operational
Integrations Operational
Checkr Operational
Docusign ? Operational
Pusher Operational
Everify Operational
Other Integrations ? Operational
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Operational
Dropbox Sign, Fax, and Forms Send signature requests Operational
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Operational
Cronofy Operational
FountainAI Operational
FountainAI ? Operational
Worker Experience Platform Operational
Worker Experience Platform Operational
Hire Go / Assist Operational
Hire Go / Assist Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 10, 2024

No incidents reported today.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024
Resolved - This incident has been resolved.
Sep 28, 00:27 PDT
Monitoring - The scheduled maintenance has been completed. We are monitoring.
Sep 28, 00:26 PDT
Identified - We will be undergoing scheduled maintenance during this time.
Sep 28, 00:05 PDT
Investigating - In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network on Saturday, September 28th from 3am EST to 5am EST. During this window, the Text-to-Apply feature will be temporarily inaccessible to users for approximately 30 minutes. The rest of the Fountain platform will remain fully operational and accessible. We apologize for any inconvenience this may cause.
Please visit status.fountain.com to subscribe to updates and for more information.

Sep 28, 00:05 PDT
Sep 27, 2024
Resolved - This incident has now been resolved. Thank you for your patience in this matter.
Sep 27, 16:02 PDT
Update - We are continuing to investigate this issue. We have identified a fix and are working on applying this fix.
Sep 27, 15:48 PDT
Investigating - We are currently experiencing a service outage with Fountain Assist. Our team is actively investigating the issue and working to restore the service as soon as possible. We apologize for any inconvenience this may cause. Some users may be affected.
Sep 27, 15:40 PDT
Sep 26, 2024

No incidents reported.