Fountain Status

All Systems Operational

Core Operational

API Operational

Dashboard Operational

Analytics and Search Operational

Webhooks Operational

Background Processing Operational

Infrastructure Providers Operational

Azure Operational

Heroku Operational

Cloudflare Cloudflare Authoritative DNS Operational

AWS s3-us-west-1 Operational

AWS s3-eu-west-1 Operational

AWS s3-ap-southeast-1 Operational

AWS s3-sa-east-1 Operational

Messaging Operational

Email Operational

Twilio SMS Long Code, North America Operational

Twilio SMS, Middle East & Africa Operational

Twilio SMS, Latin America Operational

Twilio SMS, Europe Operational

Twilio SMS Delivery Notifications & Status Callbacks Operational

Twilio SMS Short Code, North America Operational

WhatsApp Operational

Integrations Operational

Checkr Operational

Docusign Operational

Pusher Operational

Everify Operational

Other Integrations Operational

Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Operational

Dropbox Sign, Fax, and Forms Send signature requests Operational

Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Operational

Cronofy Operational

FountainAI Operational

Worker Experience Platform Operational

Hire Go / Assist Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 10, 2024

No incidents reported today.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

Planned downtime - Fountain application.

Resolved - This incident has been resolved.
Sep 28, 00:27 PDT

Monitoring - The scheduled maintenance has been completed. We are monitoring.
Sep 28, 00:26 PDT

Identified - We will be undergoing scheduled maintenance during this time.
Sep 28, 00:05 PDT

Investigating - In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network on Saturday, September 28th from 3am EST to 5am EST. During this window, the Text-to-Apply feature will be temporarily inaccessible to users for approximately 30 minutes. The rest of the Fountain platform will remain fully operational and accessible. We apologize for any inconvenience this may cause.
Please visit status.fountain.com to subscribe to updates and for more information.
Sep 28, 00:05 PDT

Sep 27, 2024

Fountain Assist Service outage

Resolved - This incident has now been resolved. Thank you for your patience in this matter.
Sep 27, 16:02 PDT

Update - We are continuing to investigate this issue. We have identified a fix and are working on applying this fix.
Sep 27, 15:48 PDT

Investigating - We are currently experiencing a service outage with Fountain Assist. Our team is actively investigating the issue and working to restore the service as soon as possible. We apologize for any inconvenience this may cause. Some users may be affected.
Sep 27, 15:40 PDT

Sep 26, 2024

No incidents reported.