Experiencing Issues with Twilio SMS, Latin America
Dashboard Operational
API ? Operational
Analytics and Search ? Operational
Email and SMS ? Operational
Integrations ? Operational
Webhooks Operational
Background Processing ? Operational
Azure ? Operational
AWS s3-us-west-1 Operational
Heroku Operational
Cloudflare Cloudflare Authoritative DNS Operational
AWS s3-eu-west-1 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-sa-east-1 Operational
HelloSign / HelloFax HelloSign API ? Operational
Twilio SMS Long Code, North America Operational
Twilio SMS, Middle East & Africa Operational
Twilio SMS, Latin America Degraded Performance
Twilio SMS, Europe Operational
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio SMS Short Code, North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 22, 2022

No incidents reported today.

May 21, 2022

No incidents reported.

May 20, 2022
Resolved - This incident has been resolved.
May 20, 16:03 PDT
Monitoring - Twilio is reporting that North American SMS and MMS delivery are showing recovery. We are continuing to monitor their status and will update as we know more.
May 20, 09:17 PDT
Update - We are continuing to investigate this issue.
May 19, 14:22 PDT
Investigating - Our SMS carrier Twilio is currently experiencing issues with connectivity, which affects delivery of SMS and MMS messages from a subset of US numbers.

We are investigating this outage thoroughly to ensure that delivery of SMS will start up again smoothly once our carrier is able to resolve their issue.

May 19, 14:22 PDT
May 19, 2022
May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022
Resolved - Search and dashboard performance has returned to normal.
May 16, 11:46 PDT
Monitoring - We are monitoring the performance of search and dashboards while they recover to normal performance levels.
May 16, 10:44 PDT
Investigating - We’re currently experiencing degraded performance issues with searches timing out. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Some users may be affected.
May 16, 09:35 PDT
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.