Fountain Status

Partially Degraded Service

Dashboard Operational

API Degraded Performance

Analytics and Search Operational

Email and SMS Operational

Integrations Operational

Background Processing Operational

Webhooks Operational

Azure Operational

AWS s3-us-west-1 Operational

Heroku Operational

Cloudflare Cloudflare Authoritative DNS Operational

AWS s3-eu-west-1 Operational

AWS s3-ap-southeast-1 Operational

AWS s3-sa-east-1 Operational

HelloSign / HelloFax HelloSign API Operational

Twilio SMS Long Code, North America Operational

Twilio SMS, APAC Operational

Twilio SMS, Middle East & Africa Operational

Twilio SMS, Latin America Operational

Twilio SMS, Europe Operational

Twilio SMS Delivery Notifications & Status Callbacks Operational

Twilio SMS Short Code, North America Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 17, 2021

No incidents reported today.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

Site slowness for some customers on fountain.com

Resolved - This incident has been resolved.
Sep 15, 00:06 PDT

Update - The emergency maintenance work on the developer APIs is complete. It is available although at reduced rate limits. The rate limits will be back to normal in a while.
Sep 14, 09:54 PDT

Update - While we bring back our site back to normal load times, we are working on our developer APIs which will be unavailable for some time.
Sep 14, 09:09 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 14, 08:27 PDT

Sep 14, 2021

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.

Sep 3, 2021

No incidents reported.