Fountain Status

Partially Degraded Service

Core Operational

API Operational

Dashboard Operational

Analytics and Search Operational

Webhooks Operational

Background Processing Operational

Infrastructure Providers Operational

Azure Operational

Heroku Operational

Cloudflare Cloudflare Authoritative DNS Operational

AWS s3-us-west-1 Operational

AWS s3-eu-west-1 Operational

AWS s3-ap-southeast-1 Operational

AWS s3-sa-east-1 Operational

Messaging Degraded Performance

Email Operational

Twilio SMS Long Code, North America Operational

Twilio SMS, Middle East & Africa Operational

Twilio SMS, Latin America Degraded Performance

Twilio SMS, Europe Operational

Twilio SMS Delivery Notifications & Status Callbacks Operational

Twilio SMS Short Code, North America Operational

WhatsApp Operational

Integrations Operational

Checkr Operational

Docusign Operational

Pusher Operational

Everify Operational

Other Integrations Operational

Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Operational

Dropbox Sign, Fax, and Forms Send signature requests Operational

Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Operational

Cronofy Operational

FountainAI Operational

Worker Experience Platform Operational

Hire Go / Assist Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 14, 2025

No incidents reported today.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

Planned downtime - Fountain application in us-east-1

Resolved - The scheduled maintenance has been completed.
Jan 4, 00:13 PST

Monitoring - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 4, 00:10 PST

Identified - We will be undergoing scheduled maintenance during this time.
Jan 4, 00:02 PST

Investigating - In order to better serve our customers, we will be performing internal maintenance to improve our infrastructure which will result in downtime across our network on **Saturday, January 4th 2025 from 8am UTC to 10am UTC.** During this window, the Fountain platform will be inaccessible for approximately 30 minutes. We apologize for any inconvenience.

Please visit status.fountain.com to subscribe to updates and for more information.
Jan 4, 00:01 PST

Jan 3, 2025

Planned downtime - Fountain application in ap-south-1 (ap-1.fountain.com)

Resolved - Scheduled maintenance is completed.
Jan 3, 13:07 PST

Monitoring - The scheduled maintenance has been completed and we are monitoring the services.
Jan 3, 13:02 PST

Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 12:33 PST

Investigating - In order to better serve our customers, we will be conducting internal maintenance which will cause temporary downtime across our network in the AP-1 region on Friday, January 3rd 2025 from 8:30PM UTC to 10:30PM UTC. During this window, Fountain platform on ap-1.fountain.com will be briefly inaccessible. We apologize for any inconvenience this may cause.
Jan 3, 12:32 PST

Jan 2, 2025

No incidents reported.

Jan 1, 2025

No incidents reported.

Dec 31, 2024

No incidents reported.