Investigating - Fountain is currently addressing an incident involving a third-party service, Dropbox Sign (formerly known as HelloSign). We are actively collaborating with Dropbox to obtain comprehensive details about the incident. To ensure the safety of customer data, Fountain has promptly implemented all necessary corrective and preventive measures. For additional information, please refer to their official notification provided here: https://sign.dropbox.com/blog/a-recent-security-incident-involving-dropbox-sign
May 02, 2024 - 13:24 PDT
Core
Operational
API
?
Operational
Dashboard
Operational
Analytics and Search
?
Operational
Webhooks
Operational
Background Processing
?
Operational
Infrastructure Providers
Operational
Azure
?
Operational
Heroku
Operational
Cloudflare Cloudflare Authoritative DNS
Operational
AWS s3-us-west-1
Operational
AWS s3-eu-west-1
Operational
AWS s3-ap-southeast-1
Operational
AWS s3-sa-east-1
Operational
Messaging
Degraded Performance
Email
?
Operational
Twilio SMS Long Code, North America
Operational
Twilio SMS, Middle East & Africa
Operational
Twilio SMS, Latin America
Operational
Twilio SMS, Europe
Operational
Twilio SMS Delivery Notifications & Status Callbacks
Operational
Twilio SMS Short Code, North America
Degraded Performance
WhatsApp
?
Operational
Integrations
Operational
Checkr
Operational
Docusign
?
Operational
Pusher
Operational
Everify
Operational
Other Integrations
?
Operational
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign
Operational
Dropbox Sign, Fax, and Forms Send signature requests
Operational
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign
Operational
Resolved -
The scheduled maintenance has been completed
Jul 12, 18:56 PDT
Monitoring -
The scheduled maintenance has been completed. We are monitoring the services.
Jul 12, 18:52 PDT
Identified -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 18:50 PDT
Investigating -
In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network in EU region on Saturday, July 13th 2024 from 1:30AM UTC to 3:30AM UTC. The Fountain platform will be briefly inaccessible during this period. We apologize for any inconvenience this may cause.
Jul 12, 18:34 PDT