Minor Service Outage
Core Operational
API
Operational
Dashboard Operational
Analytics and Search
Operational
Webhooks Operational
Background Processing
Operational
Infrastructure Providers Operational
Azure
Operational
Heroku Operational
Cloudflare Cloudflare Authoritative DNS Operational
AWS s3-us-west-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-sa-east-1 Operational
Messaging Degraded Performance
Email
Operational
Twilio SMS Long Code, North America Operational
Twilio SMS, Middle East & Africa Degraded Performance
Twilio SMS, Latin America Operational
Twilio SMS, Europe Operational
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio SMS Short Code, North America Operational
WhatsApp
Operational
Integrations Partial Outage
Checkr Operational
Docusign
Operational
Pusher Operational
Everify Operational
Other Integrations
Operational
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Operational
Dropbox Sign, Fax, and Forms Send signature requests Partial Outage
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Operational
FountainAI Operational
FountainAI
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 23, 2023

No incidents reported today.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Resolved - We're pleased to inform you that the previously reported service degradation has been successfully resolved. Our platform is now fully operational, and all services are functioning as expected.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding throughout the incident. Our team will continue to monitor the situation to ensure consistent performance.

Sep 18, 14:28 PDT
Identified - We have successfully identified the root cause of the service degradation affecting analytics. Our technical team is now working diligently to address and rectify the problem.

Thank you for your patience as we work towards a resolution.

Sep 18, 12:49 PDT
Investigating - We are currently experiencing a service degradation affecting analytics. Our technical team is actively investigating the issue to resolve it as quickly as possible.
We sincerely apologize for any inconvenience this may cause. Your patience and understanding are greatly appreciated.

Sep 18, 12:09 PDT
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023
Completed - The scheduled maintenance has been completed.
Sep 9, 00:12 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 00:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 8, 11:13 PDT
Scheduled - In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network on Saturday, September 09th 2023 from 7:00am UTC to 9:00am UTC. During this time, the Fountain platform will be inaccessible for few minutes. We apologize for any inconvenience.
Sep 8, 09:07 PDT