Fountain Status

Experiencing Issues with Twilio SMS Delivery Notifications & Status Callbacks

Dashboard Operational

API Operational

Analytics and Search Operational

Email and SMS Operational

Integrations Operational

Background Processing Operational

Webhooks Operational

Azure Operational

AWS s3-us-west-1 Operational

Heroku Operational

Cloudflare Cloudflare Authoritative DNS Operational

AWS s3-eu-west-1 Operational

AWS s3-ap-southeast-1 Operational

AWS s3-sa-east-1 Operational

HelloSign / HelloFax HelloSign API Operational

Twilio SMS Long Code, North America Operational

Twilio SMS, Middle East & Africa Operational

Twilio SMS, Latin America Operational

Twilio SMS, Europe Operational

Twilio SMS Delivery Notifications & Status Callbacks Degraded Performance

Twilio SMS Short Code, North America Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 7, 2021

No incidents reported today.

Dec 6, 2021

Resolved - This incident has been resolved. The webhooks will be replayed in short order.
Dec 6, 17:48 PST

Update - Webhooks are working as expected after our fix.
Dec 6, 17:24 PST

Update - We are seeing issues with webhooks processing that is related to the current issue as well. We are pushing out a fix for this. We will be replaying the webhooks as soon as the issue is fixed.
Dec 6, 16:38 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 6, 12:54 PST

Investigating - We are currently investigating this issue. Clearing the browser cookies and trying again may resolve this issues for some users.
Dec 6, 12:07 PST

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

Degraded performance during user login

Resolved - This incident has been resolved.
Dec 1, 17:46 PST

Investigating - We are currently investigating this issue.
Dec 1, 17:24 PST

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.