All Systems Operational
Dashboard Operational
API ? Operational
Analytics and Search ? Operational
Email and SMS ? Operational
Integrations ? Operational
Background Processing ? Operational
Webhooks Operational
Azure ? Operational
AWS s3-us-west-1 Operational
Heroku Operational
Cloudflare Cloudflare Authoritative DNS Operational
AWS s3-eu-west-1 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-sa-east-1 Operational
HelloSign / HelloFax HelloSign API Operational
Twilio SMS Long Code, North America Operational
Twilio SMS, APAC Operational
Twilio SMS, Middle East & Africa Operational
Twilio SMS, Latin America Operational
Twilio SMS, Europe Operational
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio SMS Short Code, North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2021

No incidents reported today.

Oct 19, 2021

No incidents reported.

Oct 18, 2021
Completed - The scheduled maintenance has been completed.
Oct 18, 19:41 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 18:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 18, 12:19 PDT
Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021
Completed - The scheduled maintenance has been completed.
Oct 12, 18:54 PDT
Verifying - Our Infra provider has completed the database restarts.
Oct 12, 18:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 18:47 PDT
Scheduled - The primary and replica database will be restarting during this time
Oct 12, 18:43 PDT
Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021
Resolved - Our cloud infrastructure provider has confirmed that issue has been fixed from their side.
Oct 6, 12:04 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 6, 11:42 PDT
Update - We are continuing to work on a fix for this issue.
Oct 6, 11:20 PDT
Update - Our cloud infrastructure provider has identified an issue with the underlying storage system for our primary database. They are working to fix this issue now.
Oct 6, 11:18 PDT
Update - We are continuing to work on a fix for this issue.
Oct 6, 11:13 PDT
Update - We are working with our cloud infrastructure provider to mitigate this site availability issues.
Oct 6, 10:55 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 6, 10:43 PDT