All Systems Operational
Dashboard Operational
API ? Operational
Analytics and Search ? Operational
Email and SMS ? Operational
Integrations ? Operational
Background Processing ? Operational
AWS s3-us-west-1 Operational
Elastic Cloud Clusters (US West) Operational
Heroku Operational
SendGrid SMTP Operational
Cloudflare Cloudflare Dashboard Operational
Cloudflare Cloudflare API Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare DNS Updates Operational
Cloudflare CDN Cache Purge Operational
Cloudflare Always Online Operational
CircleCI CircleCI 2.0 Operational
CircleCI GitHub Checks Operational
CircleCI Workflows Operational
CircleCI Test Result Processing Operational
AWS ec2-us-west-1 Operational
AWS elb-us-west-1 Operational
AWS iam Operational
AWS s3-eu-west-1 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-sa-east-1 Operational
Chargebee API Operational
Chargebee Customer Portal Operational
Google Cloud Platform Google Cloud Bigtable Operational
Google Apps Gmail Operational
HelloSign / HelloFax HelloSign API Operational
Honeybadger.io Web Application Operational
Honeybadger.io API Operational
New Relic Alerts Operational
New Relic Data Collection Operational
New Relic Infrastructure Operational
npm, Inc. Registry Reads Operational
PagerDuty Notification Delivery Operational
Pusher Channels Pusher.js CDN Operational
ReadMe.io ReadMe.io Hubs Operational
Sentry API Operational
Sentry Notifications Operational
Sentry Notifications Operational
Twilio SMS Long Code, North America Operational
Twilio SMS, APAC Operational
Twilio SMS, Middle East & Africa Operational
Twilio SMS, Latin America Operational
Twilio SMS, Europe Operational
Twilio SMS Delivery Notifications & Status Callbacks Operational
Slack Messaging Operational
Twilio SMS Short Code, North America Operational
Azure ? Operational
Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 7, 2021

No incidents reported today.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021
Resolved - This incident has been resolved.
Apr 29, 13:10 PDT
Update - We are continuing to monitor for any further issues.
Apr 29, 12:42 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 09:46 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 29, 09:38 PDT
Apr 28, 2021
Resolved - This incident has been resolved. Please open a ticket at https://support.fountain.com/hc/en-us if you’re still experiencing problems.
Apr 28, 12:04 PDT
Update - Site is up and running now. The developer apis are still being worked on.
Apr 28, 10:42 PDT
Update - We are continuing to monitor for any further issues.
Apr 28, 09:32 PDT
Update - We are continuing to monitor for any further issues.
Apr 28, 08:50 PDT
Update - We are seeing elevated levels of site traffic again. We are continuing to deploy mitigations to bring the site back to normal.
Apr 28, 07:45 PDT
Update - We are continuing to monitor for any further issues.
Apr 28, 06:21 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 06:01 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 28, 05:40 PDT
Update - We are continuing to investigate this issue.
Apr 28, 05:03 PDT
Update - We are seeing unusually high traffic on website. We are working with our Infrastructure provider to mitigate the issue.
Apr 28, 04:47 PDT
Investigating - We are currently investigating this issue.
Apr 28, 04:20 PDT
Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021

No incidents reported.