Fountain Status

Partially Degraded Service

Core Operational

API Operational

Dashboard Operational

Analytics and Search Operational

Webhooks Operational

Background Processing Operational

Infrastructure Providers Operational

Azure Operational

Heroku Operational

Cloudflare Cloudflare Authoritative DNS Operational

AWS s3-us-west-1 Operational

AWS s3-eu-west-1 Operational

AWS s3-ap-southeast-1 Operational

AWS s3-sa-east-1 Operational

Messaging Degraded Performance

Email Operational

Twilio SMS Long Code, North America Operational

Twilio SMS, Middle East & Africa Operational

Twilio SMS, Latin America Degraded Performance

Twilio SMS, Europe Operational

Twilio SMS Delivery Notifications & Status Callbacks Operational

Twilio SMS Short Code, North America Operational

WhatsApp Operational

Integrations Operational

Checkr Operational

Docusign Operational

Pusher Operational

Everify Operational

Other Integrations Operational

Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Operational

Dropbox Sign, Fax, and Forms Send signature requests Operational

Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Operational

Cronofy Operational

FountainAI Operational

Worker Experience Platform Operational

Hire Go / Assist Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 19, 2025

No incidents reported today.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

Planned downtime - HireGo and Candidate AI

Resolved - The scheduled maintenance has been completed.
Apr 12, 00:13 PDT

Monitoring - The scheduled maintenance has been completed and we are monitoring the services
Apr 12, 00:09 PDT

Identified - We will be undergoing scheduled maintenance during this time.
Apr 12, 00:05 PDT

Investigating - In order to better serve our customers, we will be conducting internal maintenance to improve our infrastructure on 12th April 2025 from 07:00 am UTC to 09:00 am UTC. While Fountain platform will remain accessible, features related to Hire-go and Candidate AI will be briefly unavailable. We apologize for any inconvenience.
Apr 12, 00:05 PDT

Apr 11, 2025

No incidents reported.

Apr 10, 2025

Planned downtime - Amazon-EU

Resolved - The scheduled maintenance has been completed
Apr 10, 15:32 PDT

Monitoring - The scheduled maintenance has been completed and we are monitoring the service
Apr 10, 15:20 PDT

Identified - In order to better serve our customers, we will be conducting internal maintenance which will cause temporary downtime on Amazon EU (application.fountain.com) environment on Thursday, 10th April 2025 from 07:00 pm UTC to 11:00 pm UTC. During this window, Fountain platform (application.fountain.com) will be inaccessible. We apologize for any inconvenience this may cause.
Apr 10, 12:01 PDT

Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.