Fountain Status

Partially Degraded Service

Core Operational

API Operational

Dashboard Operational

Webhooks Operational

Background Processing Operational

Infrastructure Providers Operational

Cloudflare Cloudflare Authoritative DNS Operational

AWS us-east-1 region Operational

AWS us-east-2 region Operational

AWS ap-south-1 region Operational

AWS eu-central-1 region Operational

AWS s3-us-west-1 Operational

AWS s3-eu-west-1 Operational

AWS s3-ap-southeast-1 Operational

AWS s3-sa-east-1 Operational

Azure Operational

Messaging Degraded Performance

Email Operational

Twilio SMS Long Code, North America Degraded Performance

Twilio SMS, Middle East & Africa Operational

Twilio SMS, Latin America Degraded Performance

Twilio SMS, Europe Degraded Performance

Twilio SMS Delivery Notifications & Status Callbacks Operational

Twilio SMS Short Code, North America Degraded Performance

WhatsApp Operational

Bird Messaging - North America Operational

Bird Messaging - Latin America Operational

Bird Messaging - EMEA Operational

Bird Messaging - APAC Operational

FountainAI Operational

AI Interviews Operational

Worker Experience Platform Operational

Hire Go / Assist Operational

Data Operational

Warehouse Connections Operational

Analytics Operational

Checkr Operational

DropboxSign Operational

Pusher Operational

Everify Operational

Other Integrations Operational

Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Operational

Dropbox Sign, Fax, and Forms Send signature requests Operational

Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Operational

Cronofy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 7, 2026

No incidents reported today.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

Timesheet overtime processing is slower than normal

Resolved - This incident has been resolved.
Jun 30, 13:17 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 13:09 PDT

Identified - The issue has been identified and a fix is being deployed momentarily.
Jun 30, 12:29 PDT

Investigating - We are currently investigating this issue.
Jun 30, 12:01 PDT

Manual Applicant Transitions to a Stage

Resolved - This incident has been resolved.
Jun 30, 12:49 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 12:29 PDT

Identified - We are currently investigating an incident where manually moving applicants to a stage is causing errors.
Jun 30, 12:09 PDT

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

Platform Severely Degraded

Resolved - This incident has been resolved.
Jun 24, 12:45 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 09:40 PDT

Identified - We have identified additional issues with the Compliance and Pool products.
Jun 24, 08:28 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 07:17 PDT

Identified - The issue has been identified and a fix is being implemented.
Jun 24, 06:45 PDT

Investigating - We are currently investigating an issue with the fountain platform
Jun 24, 06:27 PDT

Jun 23, 2026

Background Processing Outage

Resolved - This incident has been resolved.
Jun 23, 07:56 PDT

Update - We are continuing to monitor for any further issues.
Jun 23, 07:55 PDT

Monitoring - The issue has been identified and the fix is implemented and we are monitoring.
Jun 23, 07:54 PDT

Investigating - We're experiencing an issue with our subsystems that is interrupting normal operation. We are looking into the issue and believe it will be resolved shortly.
Jun 23, 07:50 PDT