Service Under Maintenance

Core Operational
API Operational
Dashboard Operational
Webhooks Operational
Background Processing Operational
Infrastructure Providers Operational
Cloudflare Cloudflare Authoritative DNS Operational
AWS us-east-1 region Operational
AWS us-east-2 region Operational
AWS ap-south-1 region Operational
AWS eu-central-1 region Operational
AWS s3-us-west-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-sa-east-1 Operational
Azure Operational
Messaging Under Maintenance
Email Operational
Twilio SMS Long Code, North America Under Maintenance
Twilio SMS, Middle East & Africa Operational
Twilio SMS, Latin America Operational
Twilio SMS, Europe Operational
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio SMS Short Code, North America Under Maintenance
WhatsApp Operational
Bird Messaging - North America Operational
Bird Messaging - Latin America Operational
Bird Messaging - EMEA Operational
Bird Messaging - APAC Operational
FountainAI Operational
FountainAI Operational
AI Interviews Operational
Worker Experience Platform Operational
Worker Experience Platform Operational
Hire Go / Assist Operational
Hire Go / Assist Operational
Data Operational
Warehouse Connections Operational
Analytics Operational
Checkr Operational
DropboxSign Operational
Pusher Operational
Everify Operational
Other Integrations Operational
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Operational
Dropbox Sign, Fax, and Forms Send signature requests Operational
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Operational
Cronofy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 7, 2026

No incidents reported today.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Requesting Worker Portal Link by Email Fails
Resolved - This incident has been resolved.
Jul 31, 11:05 PDT
Identified - Some workers are reporting difficulty requesting portal links via email. We've identified the cause of the issue and are working to repair it now
Jul 31, 10:32 PDT

Jul 30, 2026

Login issues on Hire UI
Resolved - This incident has been resolved and login to the Hire UI is fully restored. Thank you for your patience.
Jul 30, 06:42 PDT
Monitoring - A fix has been deployed. Users should now be able to log in to the Hire UI. We are monitoring to confirm full recovery.
Jul 30, 06:42 PDT
Identified - We have identified the cause of the login failures on the Hire UI and are working on a fix.
Jul 30, 05:42 PDT
Investigating - We are investigating reports of users being unable to log in to the Hire UI (openings/hiring pages). Some users may see a "Something went wrong" error. We are working to identify the cause.
Jul 30, 05:32 PDT

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

Scheduled Maintenance – Fountain Platform (Multiple Environments)
Resolved - The scheduled maintenance has been completed and all Fountain environments are operating normally. Thank you for your patience
Jul 25, 00:48 PDT
Monitoring - The scheduled maintenance has been completed and we are monitoring the results.
Jul 25, 00:24 PDT
Identified - We will be undergoing scheduled maintenance during this time.
Jul 24, 23:03 PDT
Investigating - In order to better serve our customers, we will be conducting internal maintenance which will cause temporary downtime across the Fountain platform on Saturday, 25th July 2026 from 06:00 to 08:00 UTC.
During this window, the Fountain platform (applicant sign-in, employer and portal dashboards, and backend services) will be inaccessible.
We apologize for any inconvenience this may cause.
Jul 24, 23:03 PDT

Jul 24, 2026

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