Fountain Status

Partially Degraded Service

Core Operational

API Operational

Dashboard Operational

Analytics and Search Operational

Webhooks Operational

Background Processing Operational

Infrastructure Providers Operational

Azure Operational

Heroku Operational

Cloudflare Cloudflare Authoritative DNS Operational

AWS s3-us-west-1 Operational

AWS s3-eu-west-1 Operational

AWS s3-ap-southeast-1 Operational

AWS s3-sa-east-1 Operational

Messaging Degraded Performance

Email Operational

Twilio SMS Long Code, North America Degraded Performance

Twilio SMS, Middle East & Africa Operational

Twilio SMS, Latin America Operational

Twilio SMS, Europe Degraded Performance

Twilio SMS Delivery Notifications & Status Callbacks Operational

Twilio SMS Short Code, North America Degraded Performance

WhatsApp Operational

Integrations Operational

Checkr Operational

Docusign Operational

Pusher Operational

Everify Operational

Other Integrations Operational

Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Operational

Dropbox Sign, Fax, and Forms Send signature requests Operational

Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Operational

Cronofy Operational

FountainAI Operational

Worker Experience Platform Operational

Hire Go / Assist Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 2, 2024

No incidents reported today.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

Planned downtime - Fountain application in us-east-1 (mb.fountain.com)

Resolved - Scheduled maintenance is completed.
Nov 23, 02:51 PST

Monitoring - The scheduled maintenance has been completed. We are monnitoring the services.
Nov 23, 01:38 PST

Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 00:32 PST

Investigating - In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network in us-east-1 region (mb.fountain.com) on Saturday, November 23rd 2024 from 8:00AM UTC to 10:00AM UTC. The Fountain platform (mb.fountain.com) will be briefly inaccessible during this period. We apologize for any inconvenience this may cause.
Nov 23, 00:10 PST

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.