Fountain Status

Partially Degraded Service

Core Operational

API Operational

Dashboard Operational

Webhooks Operational

Background Processing Operational

Infrastructure Providers Operational

Cloudflare Cloudflare Authoritative DNS Operational

AWS us-east-1 region Operational

AWS us-east-2 region Operational

AWS ap-south-1 region Operational

AWS eu-central-1 region Operational

AWS s3-us-west-1 Operational

AWS s3-eu-west-1 Operational

AWS s3-ap-southeast-1 Operational

AWS s3-sa-east-1 Operational

Azure Operational

Messaging Degraded Performance

Email Operational

Twilio SMS Long Code, North America Degraded Performance

Twilio SMS, Middle East & Africa Operational

Twilio SMS, Latin America Degraded Performance

Twilio SMS, Europe Under Maintenance

Twilio SMS Delivery Notifications & Status Callbacks Operational

Twilio SMS Short Code, North America Degraded Performance

WhatsApp Operational

Bird Messaging - North America Operational

Bird Messaging - Latin America Operational

Bird Messaging - EMEA Operational

Bird Messaging - APAC Operational

FountainAI Operational

AI Interviews Operational

Worker Experience Platform Operational

Hire Go / Assist Operational

Data Operational

Warehouse Connections Operational

Analytics Operational

Checkr Operational

DropboxSign Operational

Pusher Operational

Everify Operational

Other Integrations Operational

Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Operational

Dropbox Sign, Fax, and Forms Send signature requests Operational

Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Operational

Cronofy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 13, 2026

Outbound Email Delivery Interruption

Resolved - This incident has been resolved.
Jul 13, 07:55 PDT

Monitoring - We are seeing early signs of recovery following coordination with our email delivery provider and some initial mitigation steps on our side. Email sending is not yet fully back to normal, and we are continuing to monitor closely. We'll provide a further update once we can confirm full resolution.
Jul 11, 12:48 PDT

Update - We are continuing to investigate this issue.
Jul 11, 11:56 PDT

Investigating - We are investigating an issue with our third-party email delivery provider that is currently preventing some emails from sending. Affected messages may be delayed or fail to send at this time. We are actively working with the provider to resolve this and will post updates as they become available.
Jul 11, 11:55 PDT

Jul 12, 2026

No incidents reported.

Jul 11, 2026

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

Timesheet overtime processing is slower than normal

Resolved - This incident has been resolved.
Jun 30, 13:17 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 13:09 PDT

Identified - The issue has been identified and a fix is being deployed momentarily.
Jun 30, 12:29 PDT

Investigating - We are currently investigating this issue.
Jun 30, 12:01 PDT

Manual Applicant Transitions to a Stage

Resolved - This incident has been resolved.
Jun 30, 12:49 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 12:29 PDT

Identified - We are currently investigating an incident where manually moving applicants to a stage is causing errors.
Jun 30, 12:09 PDT

Jun 29, 2026

No incidents reported.