Partially Degraded Service
Core Operational
API ? Operational
Dashboard Operational
Analytics and Search ? Operational
Webhooks Operational
Background Processing ? Operational
Infrastructure Providers Operational
Azure ? Operational
Heroku Operational
Cloudflare Cloudflare Authoritative DNS Operational
AWS s3-us-west-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-sa-east-1 Operational
Messaging Degraded Performance
Email ? Operational
Twilio SMS Long Code, North America Operational
Twilio SMS, Middle East & Africa Degraded Performance
Twilio SMS, Latin America Operational
Twilio SMS, Europe Degraded Performance
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio SMS Short Code, North America Operational
WhatsApp ? Operational
Integrations Operational
Checkr Operational
Docusign ? Operational
Pusher Operational
Everify Operational
Other Integrations ? Operational
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Operational
Dropbox Sign, Fax, and Forms Send signature requests Operational
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Operational
FountainAI Operational
FountainAI ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 10, 2023

No incidents reported today.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023
Resolved - This incident has been resolved.
Dec 6, 07:02 PST
Monitoring - We’re experiencing a service outage with the E-Verify API. I-9 workflows will be impacted until the E-Verify API service is restored. We apologize for any inconvenience.
Dec 6, 07:00 PST
Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023
Resolved - This incident has been resolved.
Dec 2, 14:03 PST
Monitoring - We’re experiencing a service outage with the E-Verify API. I-9 workflows will be impacted until the E-Verify API service is restored. We apologize for any inconvenience.
Dec 2, 14:01 PST
Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.