Fountain Status

All Systems Operational

Core Operational

API Operational

Dashboard Operational

Analytics and Search Operational

Webhooks Operational

Background Processing Operational

Infrastructure Providers Operational

Azure Operational

Heroku Operational

Cloudflare Cloudflare Authoritative DNS Operational

AWS s3-us-west-1 Operational

AWS s3-eu-west-1 Operational

AWS s3-ap-southeast-1 Operational

AWS s3-sa-east-1 Operational

Messaging Operational

Email Operational

Twilio SMS Long Code, North America Operational

Twilio SMS, Middle East & Africa Operational

Twilio SMS, Latin America Operational

Twilio SMS, Europe Operational

Twilio SMS Delivery Notifications & Status Callbacks Operational

Twilio SMS Short Code, North America Operational

WhatsApp Operational

Integrations Operational

Checkr Operational

DropboxSign Operational

Pusher Operational

Everify Operational

Other Integrations Operational

Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Operational

Dropbox Sign, Fax, and Forms Send signature requests Operational

Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Operational

Cronofy Operational

FountainAI Operational

Worker Experience Platform Operational

Hire Go / Assist Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

HireGo - Ongoing Service Issue

Resolved - Our services are now fully operational. We will continue to monitor closely, but no further impact is expected.
Aug 28, 10:46 PDT

Monitoring - The 3rd party Auth provider outage has been resolved. We are monitoring services.
Aug 28, 10:45 PDT

Identified - Partial outage - Intermittent page load issue when signing into Hire Go (Sign in page load) due to 3rd party Auth provider outage.
Aug 28, 10:22 PDT

Investigating - Partial outage - Intermittent page load issue when signing into Hire Go (Sign in page load).
Aug 28, 10:22 PDT

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

Service Disruption Due to Vendor Outage

Resolved - The vendor-related outage impacting AWS and Cloudflare has been resolved. Our systems are now fully operational, and we have confirmed stability across all services. We will continue to monitor closely, but no further impact is expected.

Thank you for your patience during this incident.
Aug 21, 13:02 PDT

Identified - We have identified that this issue is due to a vendor outage affecting AWS and Cloudflare. This is impacting all our systems. We are closely monitoring the situation and will provide updates as our vendors release more information or when services are fully restored.
Aug 21, 12:55 PDT

Update - We are continuing to investigate this issue.
Aug 21, 11:29 PDT

Investigating - AWS and Cloudflare are currently experiencing an outage or partial outage, and it is impacting all our systems. We are monitoring the situation, and will update when we are fully operational.
Aug 21, 11:12 PDT

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.