Service Under Maintenance

Core Operational
API ? Operational
Dashboard Operational
Analytics and Search ? Operational
Webhooks Operational
Background Processing ? Operational
Infrastructure Providers Operational
Azure ? Operational
Heroku Operational
Cloudflare Cloudflare Authoritative DNS Operational
AWS s3-us-west-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-sa-east-1 Operational
Messaging Under Maintenance
Email ? Operational
Twilio SMS Long Code, North America Under Maintenance
Twilio SMS, Middle East & Africa Operational
Twilio SMS, Latin America Operational
Twilio SMS, Europe Operational
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio SMS Short Code, North America Under Maintenance
WhatsApp ? Operational
Integrations Operational
Checkr Operational
Docusign ? Operational
Pusher Operational
Everify Operational
Other Integrations ? Operational
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Operational
Dropbox Sign, Fax, and Forms Send signature requests Operational
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Operational
Cronofy Operational
FountainAI Operational
FountainAI ? Operational
Worker Experience Platform Operational
Worker Experience Platform Operational
Hire Go / Assist Operational
Hire Go / Assist Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
Resolved - The scheduled maintenance has been completed
Mar 22, 00:02 PDT
Monitoring - The scheduled maintenance has been completed and we are monitoring the services
Mar 21, 23:56 PDT
Identified - We will be undergoing scheduled maintenance during this time.
Mar 21, 22:00 PDT
Investigating - In order to better serve our customers, we will be performing internal maintenance to improve our infrastructure which will result in downtime across our network on 22 March 2025 from 05:00 am UTC to 07:00 am UTC. During this time Fountain will still be accessible, but functionality relating to partner integrations will be inoperable for some time. We apologize for any inconvenience.
Mar 21, 22:00 PDT
Mar 21, 2025
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.