Fountain Status

Partially Degraded Service

Core Operational

API Operational

Dashboard Operational

Analytics and Search Operational

Webhooks Operational

Background Processing Operational

Infrastructure Providers Operational

Azure Operational

Heroku Operational

Cloudflare Cloudflare Authoritative DNS Operational

AWS s3-us-west-1 Operational

AWS s3-eu-west-1 Operational

AWS s3-ap-southeast-1 Operational

AWS s3-sa-east-1 Operational

Messaging Degraded Performance

Email Operational

Twilio SMS Long Code, North America Degraded Performance

Twilio SMS, Middle East & Africa Operational

Twilio SMS, Latin America Degraded Performance

Twilio SMS, Europe Operational

Twilio SMS Delivery Notifications & Status Callbacks Operational

Twilio SMS Short Code, North America Operational

WhatsApp Operational

Integrations Operational

Checkr Operational

Docusign Operational

Pusher Operational

Everify Operational

Other Integrations Operational

Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Operational

Dropbox Sign, Fax, and Forms Send signature requests Operational

Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Operational

Cronofy Operational

FountainAI Operational

Worker Experience Platform Operational

Hire Go / Assist Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

Planned downtime - Fountain application

Resolved - The scheduled maintenance has been completed
Mar 22, 00:02 PDT

Monitoring - The scheduled maintenance has been completed and we are monitoring the services
Mar 21, 23:56 PDT

Identified - We will be undergoing scheduled maintenance during this time.
Mar 21, 22:00 PDT

Investigating - In order to better serve our customers, we will be performing internal maintenance to improve our infrastructure which will result in downtime across our network on 22 March 2025 from 05:00 am UTC to 07:00 am UTC. During this time Fountain will still be accessible, but functionality relating to partner integrations will be inoperable for some time. We apologize for any inconvenience.
Mar 21, 22:00 PDT

Mar 21, 2025

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

Planned downtime - Fountain application in US-1 region ( amazon-us.fountain.com )

Resolved - The scheduled maintenance has been completed
Mar 15, 03:12 PDT

Monitoring - The scheduled maintenance has been completed and we are monitoring the services
Mar 15, 03:10 PDT

Identified - We will be undergoing scheduled maintenance during this time.
Mar 15, 02:11 PDT

Investigating - In order to better serve our customers, we will be conducting internal maintenance which will cause temporary downtime across our network in the us-east-1 region on Saturday, March 15th 2025 from 9:00AM UTC to 11:00AM UTC. During this window, Fountain platform on amazon-us.fountain.com will be briefly inaccessible.
We apologize for any inconvenience this may cause.
Mar 15, 02:10 PDT

Planned downtime - Fountain application in US-3 region ( us-3.fountain.com )

Resolved - The scheduled maintenance has been completed
Mar 15, 01:51 PDT

Monitoring - The scheduled maintenance has been completed and we are monitoring the services
Mar 15, 01:47 PDT

Identified - We will be undergoing scheduled maintenance during this time.
Mar 15, 01:05 PDT

Investigating - In order to better serve our customers, we will be conducting internal maintenance which will cause temporary downtime across our network in the us-east-1 region on Saturday, March 15th 2025 from 8:00AM UTC to 9:00AM UTC. During this window, Fountain platform on us-3.fountain.com will be briefly inaccessible.
We apologize for any inconvenience this may cause.
Mar 15, 01:04 PDT

Mar 14, 2025

No incidents reported.